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CHMIRROR SUPPORT

Apple TV mirroring, screenshot & recording help

Troubleshoot Apple TV discovery, pairing and missing video in ChMirror. Find answers about audio, saved screenshots and Pro screen recording.

New to ChMirror?

How to connect

Why can't I find my Apple TV?

Check that ChMirror has local network access on iPhone, both devices can discover each other on the network, and AirPlay is enabled on Apple TV. Then scan again. An empty list does not always mean permission was denied.

How to connect

Why is there no picture after pairing?

Pairing is followed by waiting for mirroring and the first picture. Follow the current prompts on both devices. If the connection fails, return to Devices and retry. Contact support if it persists; you do not need to start by deleting media or all pairing records.

Can I capture or record any content?

Some content is protected and may not allow mirroring, screenshots or recording. ChMirror does not bypass these restrictions. Try your own photos or other unprotected content to check the connection.

What if I can't hear the mirrored audio?

Check your iPhone volume, audio output and the mirror mute control. Close any media preview before checking again, and reconnect if needed. Audio in a recording depends on the received stream; not every recording includes an audio track.

Where are my screenshots and recordings?

Successfully saved media stays in the app. End mirroring and open Library to preview, share, save to Photos or export to Files. Saving to Photos is a separate action. Denied photo permission does not mean the in-app original is lost.

What requires ChMirror Pro?

Mirroring and screenshots are free with watermarks. Pro unlocks recording and removes mirror and screenshot watermarks. Live audio does not require Pro. See the app for current prices and purchase options, or restore an existing purchase on the purchase page.

Need a hand?

Include your app version, operating system versions and what happened. Do not send pairing codes, device addresses or private media.

brkchen@icloud.com